You will hear a telephone conversation between a caller and a representative of a company hiring marquees. First you havesome time to look at questions 1-7.[Pause 30 seconds]
You will see that there is an example that has been done for you. On this occasion only, the conversation relating to thiswill be played first.
Representative:Good afternoon! Magnificent Marquees, how can I help you?
Caller:Oh hello, I would like to hire a marquee. You see, it's for special occasion. My eldest daughter's celebrating her 18th birthday and her coming of age. There was no question of her waitinguntil her 21st, although I'm sure we'll be having a big celebrationthen, too!
Representative:So, you're celebrating in style! Well, of course, I'd be happy to help. First, could you give me some details aboutguest numbers?
Narrator: The customer wants to hire a marquee for her oldest daughter's 18th birthday, so you write 'oldest daughter' in thespace provided. You should answer the questions as you listenbecause you will not hear the recording a second time. Listencarefully and answer questions 1-7.
Representative:Good afternoon! Magnificent Marquees, how can I help you?
Caller:Oh hello, I would like to hire a marquee. You see, it's for special occasion. My eldest daughter's celebrating her 18th birthday and her coming of age. There was no question of her waitinguntil her 21st, although I'm sure well be having a big celebrationthen, too!
Representative:So, you're celebrating in style! Well, of course, I'd be happy to help. First, could you give me some details aboutguest numbers?
Caller:Right, yes...Well, I was anticipating just a small 'do' but my daughter seems to have other ideas!
Representative:Well, you can't blame her; It's a special day!Caller:I guess...I told her to limit numbers to around 50 guestsbut the guest list seems to be growing daily. She would like toinvite double that number but we decided to split the differenceand settle on 80 rather than 100!
Representative:If you don't mind some of the guests standing, then our marquee sizes always allow standing space for almostdouble as many as those seated. For instance, one of our smallermarquees seats 30 guests but accommodates 50 standing.Caller:That sounds interesting. How big is that marquee? As notonly am I working to a budget but also we're limited by our gardensize.
Representative:Can you give me an idea of both your budget and the size we're looking at?
Caller:Yes, I'm thinking of spending between £400-£600.I can stretch to another hundred or two but that's themaximum limit. As for size, well, our garden's 15 metres by 30 metres.
Representative:OK... Well, our4.5by 9 metres marqueewould fit in nicely. The hire and installationcomes to £450 butthat allows you to have the marquee for 2 days.
Caller: Themarquee size you mentioned sounds fine and will accommodate the guests that we are expecting. Yes, I think that'sthe size I'll go for.
Representative:So, now as to the cost of lighting and fittings...Caller:Oh, will that be very expensive?
Representative:It depends on what you want but the cost of carpetingthe marquee will add on another £150. With regardto the lighting, prices vary quite a bit. If you opt for chandelier
lighting, then it's another £90. But that's the most expensive option. Otherwise, the average pricing is around £55.
Caller:I think I'll go for the more economic lighting then.
Representative:Then there's the furniture: tables and chairsand so on. You decided on seating for 30 guests... Well, at £3 perchair, that will work out at £90 In total. You will then probablyneed 5 tables at least and so with each table costing £4, thatbrings us to a total of £20 for the tables.
Caller:OK, so I'm still just within my budget. Great! I'll go ahead with the booking then.
Representative:Wonderful. So there's only one more important detail that I need. When would you like us to set up the marquee?
Caller:Well, my daughter's birthday is on June 6th, so ideally aday beforehand.Then we could have it taken down the dayafter her birthday.
Representative:Yes, no problem.
Caller:Great. Well, I'll go ahead with the order then.
Representative:Wonderful!
Narrator: Before listening to the rest of the conversation you have some time to look at questions 8-10.[Pause 30 seconds]Now listen and answer questions 8-10.
Representative:OK, so that I can process your order, I need to take down some details. May I start by taking down your nameand postcode?
Caller:Yes. It'sJenny Lakewell, and the postcode'sCV6 TL3.Representative:Is that Jenny with a double 'N'?
Caller:Yes, that's correct.
Representative:And is that Jenny with a 'Y' or an 'IE' at the end?
Caller:Yes, it confuses everyone. I use the first spelling.
Representative:And, I'm sorry, I didn't quite catch the postcode,was that 'CB6'?
Caller:No, It's with a 'V', not a 'B'. So it's CV6.
Representative:Right you are. Can I have a contact number also, please?
Caller:My mobile number is 0-7-9-0-0 4-5-6. Oh, hold on a minute!
I forgot I've got a different number now.So it's 0-7-9-then double 4, not double 0, followed by 3-2-5-8-8-3.
Representative:Great! That's everything for the moment. Well be sending you details and an invoice through the post in the nextfew days.
Caller:OK. And thank you for your help. Goodbye!
Narrator: That's the end of Part1. You have half a minute to check your answers.[Pause 30 seconds]
Now turn to Part2.