i have this error with adobe premier pro cc 2017.1 when i run it and i start to play video inside it
i have WINDOWS 10 pro
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/t5/premiere-pro-discussions/adobe-premiere-pro-cc-has-stopped-working/td-p/5214723 Jun 18, 2013 Jun 18, 2013
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I get the following error when I try to run Adobe Premiere Pro CC:
Adobe Premiere Pro CS6 still works well. The other CC software I tried also work well [Photoshop, After Effects, Audition, etc]
I tried running it from the start menu or from the .exe
I tried running it normally or as an administrator
I tried updating my ATI video card driver, and quicktime just in case, didn't change anything.
I tried uninstalling it, rebooting, reinstalling it, rebooting, and it still doesn't work.
Here's the details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 7.0.0.342
Application Timestamp: 5176598d
Fault Module Name: StackHash_bd21
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: bd21
Additional Information 2: bd21f5c92378aee156f149a6ba7e9ffe
Additional Information 3: e8df
Additional Information 4: e8df4a89e00e0b1300dafab9669ace56
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