Our graphic artist is trying to print artwork created in Adobe's InDesign CS3. She has a workstation running Windows XP Prof SP3 and is trying to print to a HP Designjet 500 with 160MB RAM. Whenever she tries to print this artwork, she gets the following error message on this printer's LCD: "Warning 71:06 Out of memory Data was lost." She has tried the following:
- Reducing the size of the artwork
- Printing artwork as a bitmap
- Using an option labeled "Avoid out of memory" on the Advanced tab in Printing Preferences.
- Dropping the print quality to Draft
- Printing to a sheet half the size with scaling set to 200%
I am wondering if anyone else has encountered this issue and, if so, found a workaround.
5188-6700, C3190-60095, C4705-60082, C1633-40082 C2990A, C2991A 5063-1257 C2951A, 5063-1256, C2913A, 17302A, 31391A C4713-60181, C4713-60182, C3180-60012, A6144-63008, C4699-60082, 51644CA, 51644CE, 51644CL, 51640A, 51644C, 51644M, 51644Y, 51640AA, 51640AE. 51640AL, 51644MA,51644ME, 51644ML,51644YA,51644YE 51644YL, C4713-40038, C4699-40003,C4699-40004, C4699-00015,C3190-60082, C4699-40005,C3192-60001, C4699-60078,C3174-40011, C3876A, C3886A,51642A, C4696-60006,C3190-40029, C4704-60095,C3190-40041, C3190-40052,J3258-61041, J2591-69001, J2594-69001, J3258B, J2591A, J4102B, J2590A, J4101B, J3264A, J3265G, C3190-40045, C3178-00030, C4705-00017, C4696-60007, C6074-60460, 6040-0858, C3146-67901, C4699-60074, C4699-69039, J3265-69001, J2382-69003, J4102-69022, J2592-69001, J2590-69001, C4699-60064, C3190-60145, C4699-00008, C4699-60020, C4699-60011, C4699-60015,C4699-60014, C4699-60017,C4699-60018, C4699-60012,C4699-60019, C4699-60016,C4699-60013, C4699-60081,5188-5676, 0957-2340,0950-2623, C4699-60003, C3190-60132, 5183-5268,5184-2833, C3190-60096, C4699-60042, C3174-60013,C3190-60140, C3190-60142,C4713-60123, C6072-60286,C3174-60005, C4699-60002,C3190-80010, C1633-80005,C3192A, C4713-60098 Enable the option to "send as bitmap". Every time I've come across the "data loss error", that's solved the problem for me.
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- Brand Representative for HP ghost chili Pieter, sorry to read that you are getting the infamous "out of memory - data loss error". HP has a support document entitled, "HP Designjet Printers - Out of Memory Problems" that describes causes of the problem and provides some solutions. Click here Opens a new window. However, I see on the HP Forum. The solution is the same that member George Baratta gave: "send as bitmap". As you will notice several responses indicate that the solution worked. Thanks very much George. Pieter, at your convenience, let us know if the issue has been resolved. Was this post helpful? thumb_up thumb_down
- The issue was resolved with the "send as bitmap" Thanx Was this post helpful? thumb_up thumb_down
- Brand Representative for HP ghost chili Pieter, thanks for returning to confirm that "send as bitmap" also worked for you. Thanks again, George. Was this post helpful? thumb_up thumb_down
- Thanks the "send as bitmap" also worked for me. Nick%uFEFF Was this post helpful? thumb_up thumb_down
- How do you do to send as a bitmap? Thanks Was this post helpful? thumb_up thumb_down
- Hi marcosgil, When you open the printer driver. At the top you will find the following tabs. Paper/Quality, Effects, Finishing, Color and Services. Select Services and go through the options displayed. You will find "Send file as Bitmap" here. When you select the send as bitmap option the file will be processed on your PC. So if you have a slow PC or a big file it could take a while to print.