TIDAL stops after every song

Cracked screen? Skip the repairs.
Get up to $300 off a like-new, fully refurbished Certified Re-Newed phone with the highest instant cracked screen trade-in values online, only from Samsung. From $250 with eligible trade-in.ß
Shop Now
Shop with an expert
  1. Home
  2. /
  3. Audio stops playing on Galaxy mobile devices or accessories

Audio stops playing on Galaxy mobile devices or accessories

If music apps on your phone or tablet are not allowed to run in the background, your audio may stop if the phone or app goes to sleep.Whether you're streaming music from third-party apps like Spotify, using Samsung earbuds, or listening directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening.

Related Content
Galaxy Tab S6 Lite screen has yellow tint
The built-in blue light filter uses a feature of Samsung's advanced image processor to filter the screen with minimal impact on performance and battery. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled.
S Pen is not recognized by Galaxy Note phone or tablet screen
There are a few different external factors that can interfere with the S Pen's function. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.
A Screen Overlay error appears on Samsung phone or tablet
Screen Overlay is a function that allows apps to appear on the top of other apps. For example, some messaging apps may cause a chat bubble to appear in front of an open app, such as a browser.
Unable to backup device to Samsung Cloud
Samsung Cloud lets you sync and back up data from certain apps, like Samsung Notes, Calendar, and Reminders. If you are receiving error messages that syncing has failed, there are a few things you can check, such as your battery percentage, to fix the issue.
Trouble signing in to Samsung account
Samsung accounts now require two-step verification which adds extra security steps when you need to sign in. This helps make your account more secure, but it does make signing in a little more complicated. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix.
Share Video
41 people found this helpful.
Was this content helpful?
Yes No

Please take our brief survey. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your selection.

Please tell us why.

Please help us improve by selecting a reason below.

My issue is with the:
  • Content quality
    • Be easier to find
    • Be easier to understand
    • Not have broken links and/or pictures
    • Provide more useful information
    • Other
  • Software or Firmware
    For Software or firmware questions, we suggest the following:
    Download Center
  • Product performance
    For product performance questions, we suggest the following:
    Contact Us
  • Need repair
    For Software or firmware questions, we suggest the following:
    Request Service Find a Service Location Contact Us
Comments[optional]:
SUBMIT

Thank you for your feedback!

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
tap here to text SMSCARE to 62913 for 24/7 live support
  • Message Us
  • Message Us start an online chat with Samsung
  • 1-800-SAMSUNG Mon Sun: 8AM 12AM [EST]
  • Order Help
  • Samsung Promotions
  • Call Us
  • Want help right away?
    Email as a contact option was discontinued as of April 3rd, 2019. Please contact us via Live Chat for a faster response.
    • Give us a call 1-800-SAMSUNG [1-800-726-7864]
    • Mobile Support 8 AM - 12 AM EST 7 days a week
    • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
    • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
    • Order Support Order Help
    mobile|phones|galaxy-s

    Video liên quan

    Chủ Đề