MGT312T Week 1 Discussion
Identify an ethical problem that you have or are facing at work. Apply the 3-Step Problem-Solving Approach to resolve this dilemma. Do you find this approach to be effective in solving the ethical problem? Why or why not?
MGT312T Week 1 Apply Exercise With tip will get 100 PERCENT
Note:I got question 6 and 7 incorrect. I have marked incorrect options. So, you have only 2 options to choose from. As you have two attempts, you will certainly score 100 percent as one of two options of both questions are correct.
Question 1
This is a scenario, not question.
Assume you are a nursing director for a nursing home. You’ve been working at your facility for a few short months when you learn the company that owns the home has been improperly overbilling Medicare for the care and services provided to your residents. You bring this to the attention of the company’s managers, but they do nothing. You then notify the appropriate authorities [becoming a whistle-blower] and, dismayed by the fraud and other problems, you quit.
Question 2
Why are ethics considered so important when studying organizational behavior?
Unethical behavior makes it easy to influence others and conduct business.
Unethical behavior can ensure loyalty, which helps the performance of individuals and teams
You will be confronted with ethical challenges at all levels of organizations and throughout your career
Unethical acts are not illegal and can benefit the company
Question 3
The contingency approach suggests that
there is one best way to manage
OB theories apply to all situations
a manager needs to learn a set of hard-and-fast rules
the best answer depends on the situation
Question 4
Overcharging Medicare for care and services provided to patients is an example of ______ behavior
rational
unbiased
unethical
illegal
organizational
Question 5
Ethics is primarily concerned with
right and wrong
legal and illegal
moral and immoral
religious and nonreligious
Question 6
In an ethical dilemma such as the one presented above
there are two choices, neither of which resolves the situation in an ethically acceptable manner
there are two choices, either of which resolves the situation in an ethically acceptable manner
there are two choices, one of which resolves the situation in an ethically acceptable manner [Incorrect]
there is only one choice [Incorrect]
Question 7
In the case above, this presents a[n] _____
ethical dilemma [Incorrect]
desired outcome [Incorrect]
systematic approach
goal
Question 8
The case above represents an extreme example of unethical and illegal conduct. These are the exception in the business community. Which of the following statements about this behavior is false?
Very few unethical acts are also illegal
Most unethical acts are not punished in any way
Even if illegal, few of these acts are prosecuted
You can rely on the legal system to manage or assure ethical conduct at work
Question 9
Problem solving and critical thinking are ______ because they use logic and reasoning to develop and evaluate options
technical skills
soft skills
common sense
hard skills
MGT312T Week 2 Discussion
What is emotional intelligence [EI]? How can EI help a manager be [more]effective?
[175+ words with reference and reply to other's posts]
MGT312T Week. 2 – Apply Self-Assessment Reflection
Access Connect through the McGraw-Hill Connect® Access link at the top of this course.
Review your results from the Week 1 and Week 2 Self-Assessments:
- Self-Assessment: Assessing My Perspective on Ethics
- Self-Assessment: What is My Big Five Personality Profile?
- Self-Assessment: Assessing an Organization's Diversity Climate
Consider how the information you've gathered can be used to solve a problem, work on a team, and function within a business environment.
Determine how you can use your findings to get along with co-workers that may have different assessment results.
Evaluate how you would handle stressful situations, manage change, and stay motivated.
Complete “Apply: Self-Assessment Reflection” in Connect®. Do not exceed 175 words.
MGT312T Week 3 Discussion
Based on your What Rewards Do I Value Most? Assessment result, what motivational technique[s] would you use to motivate yourself, and why? Would you use the same technique[s] to motivate your co-worker[s] and/or employee[s]? Why or why not?
MGT312T Week 3 Apply Exercise
Question 1
Arrow Furniture is a family-owned and operated manufacturer of high-end furniture located in North Carolina. The furniture industry has suffered from foreign competition over recent years. Nationwide, there have been massive layoffs and several large companies have closed. Arrow’s workers are feeling these pressures and have begun displaying counterproductive behaviors. The HR manager recently told Mary Baker, the family member serving as CEO, that employees are threatening to unionize if they don’t get higher pay and more job security. Mary is upset by this comment because the family has supported employees with decent salaries and health benefits. Higher wages are the last thing the company needs if they are to remain competitive.
The Baker family wants to turn things around. They know they will have to be more competitive price-wise. This might be achieved by finding cheaper suppliers, lowering employee labor costs, or increasing productivity. That said, the Baker’s strongly believe that it is important to “take care of their people,” many of whom are lifelong employees.
A global car manufacturer is going to open a new facility in the community. It is likely the company will offer higher salaries and better benefits than offered by Arrow Furniture. The firm is known to offer such benefits in an attempt to reduce the need for a union. Jobs at this plant will be more technically advanced than those at Arrow and the company is offering job training to those who are interested.
The Bakers are aware that the nature of work at Arrow results in moderate levels of hygiene factors and low motivators.
Using the 3-Step Problem-Solving Approach and the Organizing Framework, what should the Bakers do to motivate their employees and get support for the company’s future plans?
Question 2
Review the following conversation:
Marcy: Dana, can I talk to you for a couple of minutes? We’ve been roommates for two years and I think I have a time management problem. I just don’t get enough done in a day. What do you think?
Dana: Tell me more. How did you decide that you have a problem?
Marcy: I never get everything done on my to-do list. The more I get done, the more I end up adding to the list.
Dana: What would solving the problem look like to you?
Marcy: Well, I’d get everything done on my list.
Dana: Is that realistic?
Marcy: It’s not, but what else am I going to do?
Dana: What else can you do that will help? Can you work with an advisor? Use a scheduling program?
This is an example of coaching. Describe the process of coaching and explain why is it important for managers to be effective coaches.
MGT312T Week 4 Discussion
Groups and teams are often used interchangeably. Why is this a mistake? How would you manage a team vs. a group?
MGT312T Week 4 Knowledge Check SCORE 100 PERCENT
Question 1
A _____ is a set of expected behaviors for members of the group as a whole.
maintenance role
group norm
group role
group competency
task role
Question 2
________ conflict is defined as interpersonal opposition based on individual dislike or disagreement.
Dominating
Distributive
Integrative
Personality
Devil’s advocate
Question 3
Conflict occurs when one party perceives that its interests are being opposed or negatively affected by another party.
True
False
Question 4
Groups usually underperform the average of their individual members.
True
Fales
Question 5
Harmonizer is a maintenance role in groups.
True
False
MGT312T Week 4 Team Apply- Team Dynamics Assignment
Review Ch. 5, 8, 10, and 12 of Organizational Behavior in Connect®.
Scenario:
Your Chief Financial Officer [CFO] has assigned your team to restructure the Accounting department in order to improve efficiencies, increase revenues, cut costs, and adopt best practices within the Accounting industry. This restructure consists of merging the following four groups into one team [this includes a reduction of the workforce]:
- Auditing
- Tax
- CorporateGovernance
- Legal and Insurance
Create a 10-slide restructuring plan presentation with speaker notes that your team will present to your CFO. Your plan should address the following questions:
- Identify the type of team the four groups will merged into and why this type of team will improve efficiencies and increase revenues.
- What factors need to be considered when deciding employee selection?
- How can trust be strengthened within management and employees of the new team?
- What are potential conflicts that may occur and the resolutions to overcome them?
- Which influence tactics may be most effective for management to utilize to get employees’ buy-in on the merger?
- What motivational techniques should be implemented to improve/enhance employee engagement and teamwork within the new team?
Cite a minimum of one peer-reviewed article [excluding your textbook].
Format your sources according to APA guidelines.
Review the Team Dynamics Tips and Grading Guide document [below] to ensure your presentation covers all of the required elements.
Save your presentation with your team name, such as Team Batman_Team Dynamics.
Submit the final draft of the presentation [only one member of the team needs to submit the final draft].
Note: Grades are awarded based upon individual contributions to the Learning Team assignment. Each Learning Team member receives a grade based upon his/her contributions to the team assignment. Not all students may receive the same grade for the team assignment.
MGT312T Week 5 Discussion
Change is inevitable and often necessary in order for organizations to thrive, but there is always resistance [intentionally or unintentionally]. What are some of the causes of this resistance to change, and what can you do as a manager to help your employees overcome the various reasons why they may resist change?
MGT312T Week 5 Knowledge Check SCORE 100 PERCENT
Question 1
Mission statements represent the reason that an organization exists.
True
False
Question 2
Artifacts include an organization’s acronyms, manner of dress, and myths and stories told about the organization.
True
False
Question 3
In the encounter phase of organizational socialization,
employees’ values, skills, and attitudes start to shift as the new recruit discovers what the organization is truly like.
recruits anticipate realities about the organization and the new job.
people master critical tasks.
individuals resolve competing role demands.
individuals anticipate the organization’s need for someone with their skills and abilities.
Question 4
_______ are specific behaviors used to deal with a stressful situation.
Tertiary appraisals
Coping strategies
Secondary appraisals
Escape strategies
Primary appraisals
Question 5
Organizational climate is defined as the set of shared, taken-for-granted, implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments.
True
False
MGT312T Week 5 Apply Exercise SCORE 100 PERCENT
This problem-solving application profiles electronics retailer Best Buy. The entrance of Amazon and Walmart into the online resale marketplace gashed Best Buy’s instore sales. When you couple that with inefficient processes and procedures at the organization, and scandals with senior leadership, the organization really was in dire straits. Organizations such as Circuit City, CompUSA and RadioShack could not survive their problems, could Best Buy? In came new CEO Hubert Joly and CFO Sharon McCollam. They are now in the middle of the many challenges Best Buy is facing and need to find solutions to these major problems.
Question 1
Some of Best Buy’s internal issues could best be addressed by ______
Multiple Choice
changing customer preferences
internal competition
demographic changes
participation/suggestions by employees
mergers and acquisitions
Question 2
If Best Buy chose to compete by introducing online sales direct to the consumer, this would be an example of ______ change
Multiple Choice
innovating
adaptive
radically innovative
Product
Process
Question 3
Which type of analytical framework could help Best Buy develop a strategic plan?
Multiple Choice
competing values analysis
SWOT analysis
systems analysis
force field analysis
organizational development analysis
Question 4
Best Buy might use all of the methods of change listed below. Which of these includes inputs, strategic plans, target elements of change, and outputs?
Multiple Choice
organizational structure plan
social factors method
organizational arrangement
three-stage model of planned change
systems model of change
Question 5
When other tactics will not work or are too expensive, the best approach to overcoming resistance to change is
Multiple Choice
facilitation and support
manipulation and co-optation
explicit and implicit coercion
participation and involvement
education and commitment
Question 6
The majority of problems Best Buy is facing have been brought about by ______ forces.
Question 7
The change brought about by online competition from Amazon and Walmart are examples of _____
Fill in the blank
Question 8
Best Buy’s new CEO and CFO will need to function as catalysts in helping the organization to deal with old problems in new ways. They would then be known as
Fill in the blank
Question 9
Recommend a solution to the problem outlined above in no more than 175- words