Response to review without comments word năm 2024

Want to ensure that you and your editor agree on the changes to your document? One part of communicating effectively with your editor involves using the “comments” feature in Microsoft Word. Bad usage can lead to bad mistakes. Or, it can require otherwise unnecessary back and forth with your editor. In my experience, problems typically arise with how authors reply to my comments.

How to reply to your editor’s Microsoft Word comments

When you respond to your editor’s comments, use the reply option that’s offered in the comment. See the word “Reply” in the lower right corner of the image below? Hover your cursor over it to make it turn gray. Then click on it to type your reply.

Your reply will be threaded below the original comment, as in the example below. This makes it easy for both parties to connect a reply with the original comment.

What NOT to do with Microsoft Word comments

Many financial professionals aren’t heavy users of Microsoft Word, and they may never have used its editing features. As a result, they don’t know how to create threaded replies to comments. They create a new comment, as in the example below, instead of replying to the original comment.

When a document has multiple comments, this makes it hard for your editor to see which comment your reply concerns.

When there are too many rounds of comments

Of course, even with threaded comments, an article or white paper that goes through multiple rounds of revisions can become cluttered with comments. When there are too many comments to fit in the right margin, Word forces you to click on some of the comments to expand them. That makes it harder to scan all of the comments.

To reduce comment clutter, I typically delete comments after my client and I have addressed them. When working with a client who likes to track their comments, I click “Resolve” to gray out that comment. That signals to both of us that we can skip over that comment, unless there’s an issue.

Don’t panic if you hit “Resolve” by mistake. Just hit “Reopen.”

Why your editor uses Word’s comments feature

The beauty of Word’s comments feature is that it lets you highlight the text to which your comment refers. And, it does this while keeping your comment off to the right-hand margin of the document. This allows for an uncluttered view of the original and your comments. A writer friend says she likes using comments because it’s less intimidating to the person whose text is marked up.

I’m only aware of three alternatives to delivering written comments.

1. Typing your comment in the body of the text, immediately before or after the relevant text—This makes it hard for the reader to review the original text without your comment. Plus, you need to describe in words which part of the text your comments apply to.
2. Typing your comments in a separate document, as I’ve had to do when suggesting edits to a screenshot my client sent me. This often involves a lot of extra typing. For example, I might have to indicate the page, paragraph, and line numbers of the text I’m discussing, in addition to making my suggestion.
3. Making the changes yourself, which is only practical if you know what they should be. Even then, I sometimes add comments to explain why I made changes. That’s an important part of creating satisfied clients. Comments also educate them so they write better on their own.

However, when my comments ask clients to make changes, I like it when they make changes to the text themselves. After all, they’re the experts on their topic.

Questions about Microsoft Word?

Have questions about the mechanics of comments, replies, and the like in Word? Google is usually helpful. I also like to check the Microsoft Word support website. I’ve found solutions for some hard-to-crack problems by posting in the Microsoft Community.

Coming across an online guest review with no content can be an interesting discovery for many hoteliers. It is very common for hotels who respond to their reviews to feel inclined to respond to reviews with no words. This practice can be tricky, and deciphering when you should or should not respond comes down to several variables. The main factors involved in this decision are the overall rating of the review, the review website, and how relevant it is to your hotel brand or property.

Should You Respond to Reviews with No Content?

Often, it is best practice to refrain from responding to reviews with no content. This is because you can actually do more harm than good by responding. It may seem backward, but again this advice is recommended but not necessarily true all the time. If a guest leaves a negative review, for instance, rated a 1 or 2 star, then it is okay to respond to provide contact information for the dissatisfied guest. This way, the traveler has an accessible line of communication to reach out to the hotel and discuss their dissatisfaction. This piece is essential for resolution and mending the relationship between the guest so the hotelier can rectify the situation. If the review is positive and highly rated, no response is required because your reply may be detrimental and potentially confuse future travelers.

A 5-star review may seem attractive and seem like the perfect opportunity to thank the guest for their review. Still, by doing this, you increase the likelihood of writing hotel review responses that sound generic or templated. If this is the outcome, your hotel’s reputation and credibility will be jeopardized, and undoing the damage could take some time. Another way of looking at it is if the guest did not write anything, to begin with, your response provides little to no value for them, so ultimately, it comes down to how important or necessary responding to no-content reviews is for your brand or property.

Key Review Websites To Know

TripAdvisor: Does not allow guests to leave a rating-only review. Guests must leave a comment to submit the TripAdvisor rating fully. That means you can provide a personalized response to your guests in every instance.

Google: Google is the only review site that offers hoteliers the ability to respond to a rating-only review and will publish your response. If travelers leave rating-only reviews, we don’t recommend responding to them to avoid repetitive or canned responses. Again, if it is a negative review, just providing contact information for the traveler is more than enough of a reply.

Expedia: Travelers can leave a rating-only review. If this is the case, hoteliers receive the review and have the opportunity to respond. If the hotelier responds, the guest will privately receive the response, and your response will not appear on the website. Responding to no-content guest reviews on Expedia can impact your ranking on the website, but the effects are minimal.

Booking.com: Doesn’t permit any response to rating-only reviews. However, they do not count this against you in your response rate.

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How do you respond to a review with no comment?

Instead, try understanding the reviewer and their motivation behind the single star..

Understand the customer. ... .

Consider the customer's history. ... .

Try to understand the motivation behind the review. ... .

Apologize. ... .

Show empathy. ... .

Respond promptly. ... .

Offer a solution publicly. ... .

Follow up by email or phone..

How do I review a Word document without comments?

To conceal comments in Microsoft Word, take these 5 basic steps:.

Open your document in Microsoft Word..

Go to the “Review” tab at the top..

In the “Comments” section, select the “Show Markup” dropdown menu..

Uncheck the “Comments” option to hide all comments in your document..

How do I remove all comments from a review in Word?

Delete all comments.

Select a comment..

On the Review tab, go to Comments..

In the Delete drop-down list, select Delete All Comments in Document..

How do I share a Word document without comments?

Click Review to show all the options..

Under Tracking, click Show Markup..

Click on comments to deselect and hide your comments..