Leave a review on google business năm 2024
So, If you are a business looking to send an article to your customers on how to leave a Google review or a customer that wants to write reviews for their favorite companies, you are at the right place. Show
We will go step by step with clear visuals so all your customers can truly understand how to share their Google reviews on your Google Business Profile. The steps are for desktop and mobile. Things to know before you leave a Google review:
FYI: Embed Google reviews widget automatically on your website and provide authentic user-generated reviews, increasing trust for more sales. Try it now. Google reviews are an indispensable part of any business’s marketing strategy. Not only do reviews on Google increase the trust customers place in your brand, but it also helps to showcase the quality of your products and services to a much larger audience. Google is the most visible online review site, with over 71% of online reviews written on the platform. The more accessible businesses can make the process of leaving a Google review for a customer, the higher the chances are of collecting more Google reviews. If you are a business owner and want to know how to leave a Google review, then read on. Share this guide with your customers to increase your chances of generating more Google reviews. And if you want to know more about managing your Google reviews, listen to this quick 20-minute audio guide that covers everything you need to know. More reviewsMore revenue Want to see the impact of Birdeye on your business? Watch the Free Demo Now. Why businesses need Google reviewsWhile there are thousands of review sites online, Google reviews are undoubtedly the leader and significantly impact every business’s success. By getting more Google reviews, businesses can:
Bottom line: Google reviews can help you grow your business. Learn more about the importance of Google reviews for local businesses with our detailed article. How Google reviews impact customersMost businesses need help persuading their customers to leave a Google review. To remedy this, you can share the following benefits customers gain just by leaving a Google review. Influence purchase decisionsGoogle reviews help customers find the best product or service for their needs. Google chooses businesses with higher review volume, star ratings, and recent reviews to answer “best Accurate search resultsGoogle reviews provide detailed information about a business from existing customers. The search engine scans customer reviews and returns the best possible match for a search query. By leaving a Google review, customers help make the search process easier for potential and returning customers to find you online. Creates a feedback loopBusinesses value customer appreciation. If a customer is happy with your service, you must encourage them to leave a Google review for your business. If an unhappy customer leaves a Google review, businesses can address those concerns and benefit from the feedback loop. Real-life experiences help potential customers better understand and make informed decisions. Information to know before leaving a Google reviewYour customers should keep the following things in mind before they write a Google review for a business. Google reviews display your profileWhen someone leaves a Google review for a business, the platform displays it with a name next to it. If the customer has added their name and other information to their Google account, visitors can see this and the other reviews they have written. Google forbids fake reviewsGoogle takes the authenticity of reviews very seriously. The platform forbids fake reviews, spam, and unprofessional content in reviews. Google reviews are moderated, and if they do not pass the Google quality check, they will not be published. Local Guide programGoogle rewards regular review contributors through its “Local Guide” program. To qualify for this, customers must leave high-quality reviews and help Google improve its search algorithm by providing details of the establishment. Local Guides get points that take them to higher levels within the program and grant access to Google features and rewards from partners. Now that we know how critical Google reviews are for businesses, here is a quick guide for your customers on how to leave a Google review for a company on a desktop. Before we go any further, make sure that your customer has signed into their email account. Send them the process as is detailed below to help them write a Google review for your business:
The review will go live once it passes Google’s moderation desk. How to leave a review on mobileYour customers can also leave a Google review from their mobile devices. This process makes it easy for people to leave a Google review for a company on the go. If your business is not on Google Maps yet, check out our detailed article on how to add a business on Google Maps. This is the process that customers can use to leave a review for your business using a mobile device:
How to leave a Google review on AndroidIf your customers use an Android-based phone, then they can use their mobile phones to leave a Google review for your business via Google Maps. All they have to do is to locate the Google Maps app on their Android phone and follow the steps mentioned in the section above. Customers are usually logged into their Google account and can see the businesses they previously visited, so this is an easy process to follow. How to leave a Google review on iPhoneIf your customers use an iPhone, they, too, can leave a Google review for your business via the Google Maps app on their mobile device. The Google Maps app is not preinstalled on an iPhone, so they would have to start by installing the application from the App store. Next, they have to log in using their gmail address and get started with the app. Once they are in, they can follow the steps in the previous section to look up the business and leave a Google review. How to edit a Google reviewSometimes, your customers may have left a review with just a few words or remembered they wanted to add more detail to it. If you want to help your customers edit a Google review they left for your business, this is the process: Customers can edit Google reviews via the Google Maps app (mobile or desktop version). On a desktop:
On a mobile device:
The edited review will now be available for everyone to see. How to delete a Google reviewCustomers may leave incorrect or overtly negative reviews for businesses at times. Businesses can reach out to customers directly to resolve their concerns or cite the inaccuracies in the review. When this happens, customers may want to delete their old reviews but should be aware of how to do it. The process to delete a Google review is a bit similar to that of editing a Google review:
Please note that customers must delete reviews of their own accord, and businesses must not force them to do so. If you want to remove a spam review or an unfair review, you can contact the Google team to get it removed. Check our detailed guide on how a business can request to delete a review to know more. Can you leave an anonymous Google review?Google no longer allows anonymous reviews and removed all previous ones without a name. There are a few reasons for this. First of all, Google wants to make sure that the reviews are coming from real people. This helps to prevent fake reviews, which can artificially impact the ratings of a business. Secondly, Google knows that people are likelier to be honest if their name is attached to their review. Businesses are more likely to get genuine feedback if reviewers can’t hide behind anonymity. Know more about the end of anonymous reviews and how it contributed to increased trust in Google reviews with our detailed blog post. How to leave a Google review without a Google accountTo maintain the authenticity of reviews, Google has eliminated the ability for customers to leave anonymous Google reviews. Still, customers can leave a review on Google Maps without a Google account. Here’s how :
By simplifying the process of leaving a Google review for their customers, businesses can build a high volume of reviews easily in a short time. Frequently asked questions on how to leave a Google reviewWhy can’t I leave a Google review? If you are facing difficulties leaving a Google review, it could be because the Google Business profile is no longer available, or you may be trying from a mobile browser. Recheck the business details and try from a desktop or Google maps app. How to leave a Google review on an iPhone? Open the Google Maps app on your iPhone. Tap the Contribute section and find the place you wish to review. Tap write a review for the selected business. Leave a star rating and your comments based on your experience. Who can leave a Google review? Anybody can leave a Google review for a business with a valid email address. Where do you leave a Google review? Customers can leave a Google review on a business’s Google Business Profile and Google Maps listing. You can use a desktop or a mobile device (Android and iOS). Do Google reviews ever go away? Google reviews don’t go away unless the reviewers delete them or Google removes them due to spam detection. If a Google Business Profile is deleted, then the reviews of that business go away. Are Google reviews free? Yes, requesting, writing, and responding to a Google review is free. Google does not allow buying Google reviews or paying customers to write one for the business. Grow your google reviews with BirdeyeConsistent review generation, monitoring, and analytics is the key to a successful online reputation management program. Higher the volume of Google reviews, better are your chances of featuring higher in local search results. Automate review requests and manage all your reviews from a single easy-to-use dashboard with Birdeye, the 1 review management tool in the industry.How do I leave a Google business review?First, log in to your Google account. Search on Google for the business you want to review. Click on the number of reviews that shows in blue text. Click write a review in the top right-hand corner. Why can't people leave a review on my Google business?To take Google reviews, you must first have a verified Google Business Profile. Once your profile is verified, you can ask customers to leave reviews for your business. How do I set up a Google review?How to get your Google review link. Log into your Google Business Profile.. Look for your business on Google Search and click the link that states the number of reviews you have.. Now select the “Get more reviews” button.. There's your Google reviews link!. Where can I leave a review for a company?Best Consumer Business Review Websites in Your Industry. Google Business Profile - A must for every local business.. Yelp - Great for organic local search.. Facebook - 1 social network..Angie's List - The home of home services. ... . Better Business Bureau (BBB) - A place for business owners to build trust and credibility.. |