Video not showing on mobile wordpress

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    in the editor panel for the video background you have to switch “Play On Mobile” to YES. It’s turned off by default.

    @contactink thank you! but i cant seem to find this “play on mobile”
    can you tell me/show me more specifically where it is?

    thanks!

    @contactink i forgot to mention im using elementor page builder

    In Elementor, select the section with the video background, then in the editor panel on the left select the STYLE tab, and in the BACKGROUND panel change the setting I’ve highlighted in the image linked below.

    SCREENSHOT OF PANEL

    @contactink thanks for the screenshot, but i dont seem to have that button. Below the play once button i do not have the “play on mobile”. the next thing i see is the background fallback

    I think you might be using an old version of Elementor, as that option was added in from v2.7:

    Elementor Info about video on mobile switch

    Try updating the Elementor plugin and you should see the Play on Mobile switch, otherwise use the css suggested in the above article (“display: block”) to show the video on mobile.

Viewing 6 replies - 1 through 6 (of 6 total)

  • The topic ‘Video background doesnt show in mobile’ is closed to new replies.

Jul 8, 2012 at 5:12 pm #939681

My friends with iphones and mobile devices say they can’t view a video embedded on my page. The video was uploaded using Videopress upgrade and is 885 MB in size.

The blog I need help with is: (visible only to logged in users)

Jul 8, 2012 at 5:13 pm #939801

Please post an active link strating with to the post or page this video is in.

Jul 8, 2012 at 8:40 pm #939881

http://myendurosport.com/pineapple-man-2012/
The video is below the top three paragraphs on this web page. Thanks.

Jul 9, 2012 at 6:56 am #939965

It looks like the video wasn’t properly transcoded.

Would you please try uploading it again?

Jul 9, 2012 at 10:31 am #939979

macmanx, thanks. Without getting too technical could you explain ‘transcoding’, why the video can be seen on my laptop and desktop computers (Windows) and if there are settings that need to be proper when uploading? Also, is it possible some people have their settings incorrect in Adobe Flash? Why would it not have been transcoded properly when I uploaded before? Thanks for answering any or better yet, all of these questions!

Jul 9, 2012 at 8:03 pm #939994

When a video is uploaded, we transcode it into multiple formats so it can be viewed on other devices that don’t support Flash, like mobile devices.

The issues appears to have been on our end, so if you upload it again, it should work out this time.

Jul 10, 2012 at 2:12 pm #940010

Hello:
I uploaded the video again last night but the situation remains unchanged. It plays properly on my Windows machines but I’m still getting reports it won’t play on the Iphones using Qicktime. Need more help!! Thanks.

Jul 10, 2012 at 7:03 pm #940013

Oh, I’m sorry, I see the problem. If you edit the video in your blog’s Dashboard, you have “Display share menu and allow viewers to embed or download this video” unchecked.

This forces the video to use the Flash player only, as the video can easily be downloaded when using a native (non-Flash) embed.

If you want the video to display on devices that don’t support Flash, you will need to check that option.

Jul 10, 2012 at 7:41 pm #940014

After checking the box, I’m getting this message placed on my web page!!!

“You do not have sufficient freedom levels to view this video.”
The link sends me to this URL. I have permission to use the music in the video so don’t know why someone is stopping it from playing!

http://www.gnu.org/philosophy/free-sw.html

What is this?????

Jul 10, 2012 at 8:01 pm #940015

I have unchecked the box because I can’t affort to have all the ‘Flash player ‘ users to be unable to click on the video. Hope you can tell me how to stop the GNU.org people from hijacking my website when I’m using a royalty free site ( Jamendo.com) for non-commercial use of music. That seems to be their intention and it’s amazing they can infiltrate my site and place their message!

Jul 10, 2012 at 8:10 pm #940016

Would you please check it again and give me the URL of where you saw the error?

The message is from us, not someone else, but I need to see it in action to fix it.

Jul 10, 2012 at 9:22 pm #940017

The URL was embedded in the words ‘freedom levels’ in the message which was put underneath the thumbnail of the video. All controls of the video were gone. The heading of the website is GNU Operating System and it appears to be an organization. Click on the URL in my previous message. I will reset the display box so you can see the message on my page

Jul 10, 2012 at 9:26 pm #940018

OK I’ve checked the ‘display box’ so the bad message is back and the video is inactive.

Jul 10, 2012 at 10:05 pm #940019

I check http://myendurosport.com/pineapple-man-2012/ in Firefox, Chrome, and Safari, and don’t see any such error.

Which browser are you running?

Jul 11, 2012 at 1:40 am #940020

Below is what you see just before the window showing the thumbnail of the video. The ‘freedom levels’ is linked to a website shown in my previous reply . I’m using Window Internet Explorer. I did just run it using Firefox and it looked terrible, but at least I didn’t get the message shown below.Where is the message coming from in IE? Itt still does not run in Safari on an Iphone 3G.

Soundtracks provided from Jamendo.com, the best in royalty free downloads.

In this space is the thumbnail of the video

You do not have sufficient freedom levels to view this video.

Jul 11, 2012 at 6:26 am #940021

Which version of IE are you using? Also, would you please take a screenshot and upload it via Media -> Add New in your blog’s Dashboard?

Jul 11, 2012 at 6:35 am #940022

Ok, I know what the problem is. At Settings -> Media in your blog’s Dashboard, uncheck “Only display videos in free software formats”.

Sorry about that!

Why are my videos not showing up on WordPress?

You must go to the 'dashboard', – go to 'settings', – go to 'media' (in the settings group), on the media settings page, look for these words: “Only display videos in free software formats“. UN-check the box next to this phrase. Make sure this box is NOT checked. Refresh everything.

How do I show video on WordPress?

How to Embed Video in the Sidebar or Footer.
Find the video you want to embed and click on the Share button..
Copy the URL..
Inside your WordPress admin panel, go to Appearance → Widgets..
Drag a video widget to the necessary location..
Click Add Video..
Select Insert from URL and paste the video URL in the given space..

How do I get my WordPress site to show mobile mode?

Simply login to your WordPress dashboard and go to Appearance » Customize screen. At the bottom of the screen, click the mobile icon. You'll then see a preview of how your site looks on mobile devices.