Lỗi adobe premiere pro cc has stopped working năm 2024

i have this error with adobe premier pro cc 2017.1 when i run it and i start to play video inside it

i have WINDOWS 10 pro

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/t5/premiere-pro-discussions/adobe-premiere-pro-cc-has-stopped-working/td-p/5214723 Jun 18, 2013 Jun 18, 2013

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I get the following error when I try to run Adobe Premiere Pro CC:

Adobe Premiere Pro CS6 still works well. The other CC software I tried also work well (Photoshop, After Effects, Audition, etc)

I tried running it from the start menu or from the .exe

I tried running it normally or as an administrator

I tried updating my ATI video card driver, and quicktime just in case, didn't change anything.

I tried uninstalling it, rebooting, reinstalling it, rebooting, and it still doesn't work.

Here's the details:

Problem signature:

Problem Event Name: APPCRASH

Application Name: Adobe Premiere Pro.exe

Application Version: 7.0.0.342

Application Timestamp: 5176598d

Fault Module Name: StackHash_bd21

Fault Module Version: 6.1.7601.17725

Fault Module Timestamp: 4ec4aa8e

Exception Code: c0000374

Exception Offset: 00000000000c40f2

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: bd21

Additional Information 2: bd21f5c92378aee156f149a6ba7e9ffe

Additional Information 3: e8df

Additional Information 4: e8df4a89e00e0b1300dafab9669ace56

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

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