My HP Envy laptop is frozen

• Select the Start Button > Power symbol > Restart
• If your HP laptop is frozen, press and hold the power button to perform a hard shut down.
• If you shut down your laptop, use the power button to boot it back up again.

This guide will walk through the quick steps on restarting your HP laptop, whether it's working just fine and needs an update or is stuck and needs a forced shutdown.

Restarting or rebooting an HP laptop is done the same way you would most laptops and desktop PCs: through the Windows start menu.

1. Select the Windows Start button.

2. Select the Power icon—it looks like a circle with a vertical line through the top half.

3. Select Restart.

You may need to close some applications or agree for them to be forced to shut down before the restart completes.

Your HP laptop should then reboot back to Windows. You can also reboot to the Advanced Startup Options to gain some additional insight into what's going on with your computer (especially if you're restarting to solve a problem). If you want to reboot to the Advanced Startup Options menu, you can press Shift+Restart.

If your HP laptop has locked up, frozen, or you can't get it to restart using the above method, then you may need to force a restart. To do this, press down the Power button on your HP laptop and wait five to ten seconds. The computer will shut down and turn off entirely. 

Wait 30 seconds to allow any onboard memory to completely clear, then press the Power button again to boot it back up to Windows. 

If your HP laptop's screen is black, you may not need to restart it. Try tapping one of the keys on the keyboard or pressing on the touchpad—it might be hibernating, or the screen may have turned off as a power-saving measure. 

You can also try pressing the Windows key+Ctrl+Shift+B to restart the graphics driver because if the graphics driver has failed, this will sometimes turn the screen on again.

If none of that works, force a shut down by pressing and holding the Power button for five to 10 seconds and wait for the system to shut down. Once it has done, wait a minute for the memory to completely clear, then press the Power button again to start the system back up. The screen should then turn on, and your HP laptop will boot back to Windows.

If the screen remains black, you may need to troubleshoot black screen issues in Windows to see if there's another problem you might be able to fix.

FAQ

• How do I restart my HP laptop in safe mode?

• How do I restart an HP laptop by returning it to factory settings?

  If your computer is unresponsive to various restarting methods and you’ve exhausted your HP laptop troubleshooting options, reset it from Settings > Update & Security > Reset this PC. You can also use the Windows 10 Recovery Environment by pressing F11 after restarting your computer or holding down Shift+Start and choosing Power > Restart > Troubleshoot. Learn more about how to factory reset an HP laptop. 

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Edward Elvis November 15, 2021

Don’t have an idea about what happens when your laptop freezes?

Yes, I can understand your problem. When your HP laptop or any other laptop “freezes,” all your working and your activities on your laptop, go down.

There is a complete lockdown on it. Its window gives you no response for a very long time. It often happens due to a heavy load or low memory. There might be several other reasons you don’t have exact knowledge about.

This might also occur due to corrupt files, viruses, or by installing third-party software. Then, you just sit idle for hours waiting for your laptop back to work.

All you see in the window is a circle that keeps rounding around your cursor (arrow), and you can’t find the best thing to do. It happens often, and it becomes a panic situation for everyone who faces this. I also encounter this difficulty on my laptop quite often.

But you don’t need to worry about this much as I have found multiple solutions to your problem.

So, let’s solve your problem in some simple steps.

All you need to do is to follow these steps, and then just boom! Back to work.

Why Does My HP Laptop Keep Freezing Up And Not Responding?

Step 1: Restart – Best Solution

Let me ask you a question. Have you watched a movie of Dwayne Johnson’s named “Skyscraper”? Well, if not, then never mind! The thing is, in this movie, when his wife’s cell phone gets hang, he asks her to restart it and says there is a solution to more than hundreds of problems when you continue a device.

The same situation applies here to your HP or any other laptop. All you need to do is restart your Laptop or PC to diagnose your problems and make them cold. Because freezing gets all your programs and software lagged. So, this is the simplistic solution to your question about freezing. Just Restart it.

Step 2: Antivirus

The second step is also quite simple. You may don’t know, but you might be facing a freezing problem due to some kind of virus or malware. Viruses are bugs that harm your laptop’s software and slow your working. They always need to be kicked out of the laptop.

So, for this, always utilize an antivirus like Windows Defender or any other easily available. Turn on the automatic scanning and auto-update. This will help you in removing bugs from your laptop and making your laptop work efficiently. But always keep in mind to get the latest version and a famous antivirus installed on your laptop because antivirus’s do have their own viruses. But don’t worry, it will help you get your PC or laptop back to work.

To remove the Temporary files, just follow the steps.

• Go to windows icon, and search for run.
• Type temp and press OK.
• Now you have you select all files and press DEL.

Again,

• Go to windows icon, search for RUN.
• Type %temp% and press OK.
• Select all files and folder and press DEL.

Once again,

• Go to windows icon, search for RUN.
• Type prefetch and press OK.
• Select all files and folder and press DEL.

Ok, that’s it. Make sure you have empty the recycle bin after that.

Step 4: Hardware Replacement

Get a maximum capacity DDR4 RAM or SSD storage. Yes! You have heard, right. If your laptop is freezing, then there might be a reason that your RAM storage is low and you are taking heavy-duty tasks from your laptop. So, upgrade your RAM capacity, or else you might always be facing this problem.

You can also replace Hard Disk Drive with SSD because SSD is faster than a simple Hard Disk Drive. It is the latest technology coming in the latest laptops, and others can upgrade it. So, this is another solution to your problem, which can only be done through hardware. 

Step 5: Upgradation 

The latest updates and their installation are critical in windows. If you find your PC or laptop freezing at shut down or at startup or other places like you find some kind of software is not working, pc went to sleep for hours and other things like this.

All you need to do is upgrade your windows drivers and other software that requires upgradation. Like upgrading your antivirus will keep malware out from your laptop and keep your laptop work efficiently without stopping. Same are other software that needs regular updates should be updated. This will also help you with working without freezing.

Step 6: Defragmentation 

Another thing you can do is to defragment your Hard Disk Drive. This will manage your files and replace them back at their exact locations or elsewhere they are supposed to be. You can defragment your Hard Disk Drive through just simple steps that are given below. 

• Click on the window icon 
• Click on all programs or search accessories in the search bar of the window.
• After clicking on accessories, click on the system section tools 
• Then click on Disk Defragmenter

Step 7: Cleanup or Re-Format

If you are still facing a freezing problem, then do another simple thing. Run a complete disk clean up. It will help you get rid of the cache files that can cause a freezing problem if not removed frequently. Because due to cache files, Laptop or PC stops working effectively and causes a frozen pain.

Here are simple steps described to you, and by following them, you can run a disk cleanup. It’s also so simple. 

• Click on the Window icon 
• Click on all programs or search accessories in the search bar of the window.
• After clicking on accessories, click on the system section tools 
• Then click on the disk cleanup application
• Select the hard drive and keep it running until it finds the files to remove.
• Click on the cleanup button and wait.

This process can also take more than an hour, depending on how much data is removed from the Hard Disk Drive of your laptop or PC. Just wait until it gets done, then start using your laptop again like before. 

Another step you should take in most critical situations is to Re-format your Hard Disk Drive. Remember that you only need to take this step if your PC or laptop is still freezing after applying all those steps described above. The reason is that there might be persistent malware in your laptop or PC that could only be removed by formatting your Hard Disk Drive.

Frequently Asked Questions

It’s so simple to unfreeze any HP laptop. All you’ve to do is just follow the above steps. Hopefully, you will unfreeze your laptop.

A laptop may freeze when we run the non-compatible programs on any computer, whether it’s a hp laptop or another brand. However, there are unusual steps that you have to follow to prevent from freezing. For this, check out the above steps. 

Your laptop keeps freezing and not responding – or it may be your windows 10 – right? Well, not a big issue. Just clean up the windows. To clean up your Windows 10, here is step by step guide. This is why your operating system sometimes keeps safe unnecessary files and folders in “Local Disk C” that cause lag and slow speed. 

Many things may freeze your computer, such as installing heavy software, programs, demanding games, etc., so always make sure you have capable system specs before running any kind of application. Furthermore, there are no particular steps for a computer system. You can apply the above steps on your computer as well.

This is the most common question asking google “why my Hp laptop is overheating”  The answer is: you don’t take care of your laptop. Yes, I’m right! You know why?

We take baths daily to refresh our body just like our machines need service. What you have to do is to service your laptop.

• Clean up the vents
• Remove the dust from the fans carefully.
• Never try to run games without having a dedicated graphics chip.
• New use your laptop on the bed.

For a complete guideline, check out our brief discussion on overheating laptops.

Conclusion

After explaining all this to you, I am damn sure that these steps have solved your Laptop or PC freezing problems. Still, if you are having issues, then please see your laptop or PC to the nearest repairing center or tell your situation to the company through an email. I hope this will also help you out.

Cheers.

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