Why does my Amazon Music keep stopping on Alexa
Nothing can be more frustrating than having your music stop playing through your Echo Dot. Listening to music is one of the few activities that light up the entire brain and can even be therapeutic. So, while staring at a Netflix buffering screen might be annoying, having your music cut off is downright cruel. Show There are several reasons why your Echo Dot may stop playing music:
Any one of these is a potential issue worth checking into to get your Echo Dot up and running reliably again. To figure out which of these is the culprit behind your device no longer playing music, follow the troubleshooting tips below. Why Isn’t My Echo Dot Playing Music?As mentioned above, there are a few reasons why your Echo Dot will stop playing music, most of which involve a poor Wi-Fi connection. Connection issues with Wi-Fi generally stem from interference, too many linked devices, outages, and distance between the Echo Dot and the router. You can check the status of your Echo Dot—or any linked devices—by visiting your router’s configuration page. To do this:
Every router has a limit on how many devices can connect at one time. If it is overwhelmed, try turning devices off that are infrequently used or removing them entirely. Ultimately, you may have to upgrade your router if you have too many devices and are unwilling to part with any. Of course, if you’re still experiencing issues, you may need to reboot your device. Try Rebooting the Router and Echo DotThis involves unplugging both devices and plugging them back in.
You can also factory reset your Echo Dot and reconnect it to your router like a first-time setup.
(Source: Amazon) You can also do a factory reset directly from the Amazon Alexa app—iOS or Android.
The Issue May Not Be Your Echo DotAll things considered, it may not be your Echo Dot that’s giving you the problem after all. Before resorting to any drastic measures, try playing music through other devices throughout your home. Of course, those devices need to have a connection with the same Wi-Fi network—and preferably the same bandwidth—as your Echo Dot. This could be especially true if you enjoy streaming music from Spotify, Pandora, or other internet radio sources. The problem could be on their end. Even the best and brightest companies have server issues now and then. Try listening to the same music through the same app as your Echo Dot, but from a different device. If the same thing happens, you’ll know that there is no reason to reset or otherwise troubleshoot your Echo Dot. Final ThoughtsAmazon products typically come with at least a one-year limited warranty. There is also the option of purchasing a one, two, or three-year additional warranty on any Echo devices that you purchase on Amazon. If you’ve exhausted all of the above options, take advantage of the warranty. Also, always consider purchasing the additional warranty when buying electronics. It’s generally pretty low-cost—ranging from $5 to $10—and will cover you if anything goes wrong. The Amazon Echo lineup is full of high-quality, excellent products, so don’t give up on the Echo Dot if your music has suddenly stopped. Follow the troubleshooting tips above, and you’ll be back to listening, uninterrupted, in no time.
Songs keep buffering, pausing, or not playing when trying to stream my Amazon Music.
To stream music without issues, you need a strong Internet connection. To troubleshoot streaming issues:
To stream HD and Ultra HD music with Amazon Music Unlimited, you need a strong Internet connection. To troubleshoot streaming issues:
Amazon Music forum
Wi-Fi connectivity issues can cause media and music to buffer or not play. To solve most streaming issues:
For podcasts:
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