Why does my Asus laptop keep turning itself off?
Hello, I bought an Asus laptop (X541UVK) a year ago and now I’m experiencing a weird problem, the PC randomly shutdown while on battery, I can sometimes turn it on again by pressing the power button but it will shut down again after seconds or minutes, at first it looks like that’s a battery issue but I don’t really think that. Show I stressed both the GPU & CPU at the same time to see if the battery can deliver enough amperage and to check my temperatures, after 10mins the temperature of the CPU was 50°C and the GPU 60°C, so that means I have no thermal issues (which doesn’t surprise me) and probably the battery is fine, I restarted the same test while shaking the laptop (no worries I got an SSD) to check if the battery isn’t fully plugged or something like that but no luck, the laptop still works xD. So what’s the problem then???? All drivers and BIOS are updated and I’m using the last version of Windows 10, also the PC works fine while plugged in the charger. Thank you for your help I think I solved the problem so far, I cleaned the power pins on the battery and on the motherboard using a toothbrush and an electronic contact cleaner, also I added some paper around the corners of the battery for further maintaining. I’ll test my computer for some days before approving this solution until then feel free to ask me anything.
Hi Kash, Thank you for writing to Microsoft Community Forums. There are many reasons for this issue like overheating, battery problem, hardware failure, faulty drivers Virus, RAM issue, faulty power supply, and running laptop without servicing. You may boot the laptop in Safe mode and check if the issue persists. Here is the article showing how to start your PC in safe mode I also suggest to run a full system scan and check if it helps. https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Disclaimer: Microsoft Safety Scanner is a scan tool designed to find and remove malware from Windows computers. Download it, run a scan to find malware and try to reverse changes made by identified threats. Safety Scanner only scans when manually triggered and is available for use 10 days after being downloaded. We recommend that you always download the latest version of this tool before each scan. NOTE: This tool does not replace your antimalware product. For real-time protection with automatic updates, use Windows Defender Antivirus on Windows 10 and Windows 8 or Microsoft Security Essentials on Windows 7. These antimalware products also provide powerful malware removal capabilities. If you are having difficulties removing malware with these products, you can refer to our help on removing difficult threats. Hope it helps. Naveen M Microsoft Community - Moderator
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Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Thanks for your feedback. "“Hey Guys, I have an ASUS G50vt-x5 laptop that I bought from Best Buy. Everything’s been great. Problem is my laptop automatically reboots after I shutdown. I have restored it about 8 times and downloaded all the drivers from ASUS, but nothing works. Any suggestions?”" Asus laptop auto shutdown and restarts has been complained by some users on the Notebook forum. Others also reported that their Asus laptop shuts off on startup, when closed, or in sleep mode without any warnings or omens. Reset computer system can be the first thought for many people when facing this annoying issue, but it seldom helped according to users’ reviews. That’s why we recommend you to try Windows Boot Genius, an effective tool to fix computer shutdown and reboot randomly as well as computer crash, freeze, screen death etc., Part 1: Basic Troubleshooting for Asus Auto Turns off And Restarts1. Clean Dirty Fans One of the most common reasons that your Asus laptop turns off by itself repeatedly is overheating issue. Thus, the first thing you need to do is check whether the fans in your Asus PC is working properly. Clean out all the dust, hair and other junks that may slow down the performance of fans. You can also use a radiator on your computer. 2. Change The Charger When your desktop shuts down automatically without warning low battery during a game, you may use the wrong charger voltage. Some games require chargers with higher voltage capacities from 100w to 240w while most people are using chargers that are 90w or less. 3. Remove Hardware If you recently added any new hardware to computer and it’s been shutting off and restarting all the time, remove the hardware can be the fix. So, check RAM, CPU, motherboard, power supply and video card to remove the one related to hardware component failure. 4. Eradicate The Virus Some computer viruses can be brought in when installing some programs and they can be the cause for Asus laptop keeps restarting after shutdown. To make sure you have the best defense against viruses, running a background anti-virus program to keep your computer always in a virus-free circumstance. Part 2: Ultimate Fix for Asus Laptop Shuts Down And Reboots RandomlyIf your Asus computer still keeps restarting and shutting off after trying the solutions mentioned above, try to rescue Windows system with Windows Boot Genius.
With all the methods introduced in this article, you can definitely fix Asus laptop shutdown and restart issue completely. If your computer has ran into other situations like crashing, freezing or stuck, Windows Boot Genius still can be the top choice. Free Download |